622bet Privacy Policy

Welcome to 622bet. Our Privacy Policy is designed to protect your personal information. It explains in detail what data 622bet collects, how that data is used and safeguarded, and what rights you have over your information.

We believe privacy is a fundamental right. That is why the 622bet Privacy Policy has been developed in line with international data protection standards. By using the 622bet platform, you are considered to have agreed to this Privacy Policy.

This policy applies to the 622bet website, mobile app, and all associated services. We may update this policy from time to time, and you will be notified of any changes in a timely manner.

622bet collects only the data needed to operate the platform, meet legal requirements, and improve your experience. We collect three types of information:

a. Information you provide directly:

• Full name, date of birth, and address
• Email Address and Mobile Number
• National ID card or passport details (for KYC verification)
• Payment method details (bank account or wallet number)
• Any communication or complaint details you have submitted to us

b. Information collected automatically:

• IP Address and Device Type
• Browser information & operating system
• Website usage patterns and session data
• Login time & geographic location (country level)
• Gaming history and transaction records

c. Information received from third parties:

• Confirmation data received from identity verification agencies
• Transaction verification details from the payment processor
• Risk assessment data from fraud prevention agencies

622bet uses your data only for clearly defined, legitimate purposes. Your information is never used for anything beyond those purposes without your consent.

• Account Management: Your data is used to create, verify, and manage your account.
• Transaction Processing: To process deposits and withdrawals and maintain transaction records.
• Customer Support: To respond to your questions, complaints, and support needs.
• Security Assurance: To prevent fraud, money laundering, and other illegal activities.
• Legal Obligations: To submit reports to regulatory authorities and maintain required legal documentation.
• Service Improvement: To use anonymous analytics data for improving the gaming experience.
• Marketing Communications: To send promotional offers only with your consent.

622bet shares data with a limited number of trusted partners, and only under strict confidentiality agreements. We never sell your data.

Limited circumstances for data sharing:

• Payment Processor: Only the financial information necessary to complete a transaction is transmitted.
• Identity Verification Agencies: Name and identity documents are shared to complete the KYC process.
• Game Software Providers: Only the minimum information necessary to play is provided.
• Law Enforcement: Relevant data may be provided in response to legal orders or investigations.
• Regulatory Authorities: Required reports are submitted to the regulator to ensure compliance with license conditions.

622bet uses industry-leading technology to protect your personal data. Our security systems are continuously updated to keep your information safe against emerging threats.

• SSL/TLS Encryption: All communication between your browser and our servers is secured with 256-bit encryption.
• Two-Factor Authentication (2FA): Two-factor authentication is in place to secure access to your account.
• Data Masking: Sensitive information such as payment details is kept masked.
• Firewall & Anti-Intrusion Systems: Advanced firewalls are in place to prevent unauthorized access.
• Regular Security Audits: Independent experts regularly conduct security audits of our systems.
• Staff Training: All our staff receive regular training on data protection.
• Restricted Access: Only authorized personnel have access to sensitive data.

Please keep in mind that no one can guarantee 100% security on the internet. You also have a responsibility to keep your password strong and to never share your login details with anyone else.

622bet uses cookies on its website. Cookies are small text files stored in your browser that help the website remember your preferences.

Types of Cookies:

• Essential Cookies: These cookies are essential for the website to function properly. They store login sessions, security tokens, and language preferences, and cannot be disabled.
• Functional Cookies: These cookies are used to deliver a personalized website experience — such as your theme preferences or the last game you played.
• Analytics Cookies: Collects anonymous statistics to help us understand how the website is used. This data is never used to identify any individual.
• Marketing Cookies: Used to display personalized offers only with your consent.

You can delete existing cookies or block new ones at any time through your browser settings. Please note that disabling certain cookies may affect the functionality of some website features.

Every registered user on 622bet has the following rights regarding their personal data. To exercise any of these rights, please contact our support team.

• Right to Access: You have the right to know what information we hold about you. Upon request, the full details will be provided within 30 days.
• Right to Rectification: If any of your information is inaccurate or incomplete, you may request that it be corrected.
• Right to Erasure: You may request the deletion of your data under certain circumstances. However, some information may be retained for a specified period due to legal obligations.
• Right to Restrict Processing: Under certain circumstances, you may request that the processing of your data be temporarily suspended.
• Right to Data Portability: You have the right to receive your data in a machine-readable format and to transfer it elsewhere.
• Right to Object: You have the right to object to marketing communications or profiling.
• Right to Withdraw Consent: You may withdraw your consent at any time, though this will not affect any processing that has already taken place.

622bet does not retain your data longer than necessary. Specific retention periods are defined for each category of information.

Once the retention period expires, your data is securely and permanently deleted or anonymized so that no individual can be identified.

622bet is strictly an adults-only platform. We do not allow anyone under the age of 18 to register, and we do not knowingly collect data from minors.

• Age is verified at the time of registration.
• Age is verified through identity documents as part of the KYC process.
• Any account found to have been created by a user under the age of 18 will be closed immediately.
• Any data collected from minors will be deleted immediately.

622bet may update this Privacy Policy when necessary. Revisions may occur due to changes in law, the introduction of new services, or other business developments.

• For significant changes, you will be notified via email or a notice on the website.
• Each version will include the date of the changes.
• Continued use of the platform after any changes have been made will be considered your acceptance of the updated policy.
• If you do not agree to the changes, you may request to close your account.

We recommend visiting this page regularly to stay up to date with the latest version of our Privacy Policy.

For any privacy-related questions, requests, or complaints, please reach out to our dedicated privacy team.

• Email: [email protected]
• Response Time: Within 30 business days
• Language: Support is available in both Bengali and English

To exercise your privacy rights, please contact us from your registered email address and clearly state the type of request. We will begin processing it only after verifying your identity.